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Terms and Conditions

Giftcard, wrapping & shippping are always included.

Important Information About These Terms and Conditions
These terms and conditions (“Terms”) constitute a binding contract between you (“you” or the “Customer”) and REMINDYOURLOVE.COM (sometimes “we,” “us,” “our,” or The “Company”). In consideration of your use and access of The Company Website (the “Site”) and the service provided by The Company (the “Service”), you accept and agree to be bound by these Terms. These Terms expressly incorporate the “RemindYourLove.com Privacy Policy” separately posted on the Site. Please make sure that you familiarize yourself with The Company’s Privacy Policy. These Terms are subject to change without prior notice. IF YOU DO NOT AGREE TO THE TERMS, PLEASE DO NOT USE THE SERVICE. THE TERMS ARE SUBJECT TO CHANGE AT ANY TIME, WITH OR WITHOUT NOTICE TO YOU. IF THE TERMS ARE MODIFIED OR REVISED, YOU AGREE TO BE BOUND BY SUCH MODIFICATIONS AND/OR REVISIONS, IRRESPECTIVE OF WHETHER YOU RECEIVE NOTICE OF SUCH MODIFICATIONS OR REVISIONS. YOU UNDERSTAND AND AGREE THAT IT IS YOUR RESPONSIBILITY TO REVIEW THE TERMS ON A REGULAR BASIS IN ORDER TO ENSURE THAT YOU ARE IN COMPLIANCE WITH THE USE OF OUR SERVICE.

These Terms and any other terms of use posted on our site, including our Privacy Policy, contain the entire agreement between you and us regarding the service and your use and access of our site. By using our service, you consent to receiving electronic records, which may be provided via a Web browser or e-mail application connected to the Internet; individual consumers may withdraw consent to receiving electronic records or have the record provided in non-electronic form by making such a request to The Company, in writing.

Pricing Information, Availability Disclaimer, Substitution Rights, and Product Use
All pricing is subject to change. The Company reserves the right to make adjustments to pricing, products and service offerings for reasons including, but not limited to, changing market conditions, product discontinuation, product unavailability, manufacturer price changes and errors in advertisements. All orders are subject to product availability. Therefore, the Company does not guarantee that it will be able to fulfill Customer orders. The Company reserves the right to make product substitutions where necessary. In all cases, the product used as a substitute will be very similar to the original item, and will always be of equal or greater value. Most substitutions occur when gift items are discontinued by a particular supplier and an alternate supplier must be used. Every effort will be made to provide the exact item pictured on the site when the order is placed. Products sold by The Company are not intended for use by children. Under no circumstance should The Customer allow a child to use these products, as they may pose as a hazard to them.

Orders and Sales Taxes
Orders are not binding upon The Company until accepted by the Company. Terms of payment are within the sole discretion of the Company. Any sales, use or other applicable tax is based on the location to which the order is shipped. Sales tax is applied on the full amount of the order. No tax exempt allocation is given to the cost of shipping via USPS.

Shipping Policy

  • Please allow up to two business days for order processing. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Company reserves the right at any time after receipt of your order to accept or decline your order for any reason.
  • Your order will not be shipped until your payment is verified. In some cases, this may delay shipping. We may require additional verification or information before accepting any order.
  • All orders are subject to final approval by our Customer Service Department. We may contact your regarding adjustments to your order.
  • Once the order has been processed, all stock items requested “Ship Now” will be mailed within two business days. We do not ship on Saturdays or Sundays. All “future delivery orders” will be shipped on the 1st business day of the requested month. Orders placed after 5 p.m. on Friday will be processed the following Monday.
  • Standard Delivery: We will ship all orders via United States Postal Service (USPS) Priority Mail. The estimated delivery time is 2-3 business days. We cannot guarantee the timeliness of deliveries by the USPS.
  • Express Delivery: We do not currently offer any other shipping methods at this time.
  • International Shipping: We do not currently delivery to anywhere outside of the United States.
  • See our Shipping, Return, and Refund Policy for further information.

Return Privileges

  • For authorized returns, please contact Customer Return at returns@remindyourlove.com to obtain authorization before shipping product back to The Company. This will expedite and help ensure the proper action or credit upon processing.
  • In order to expedite a return, please have the following information on hand when requesting a return authorization: Customer name, invoice number, reason for return, action to take (replacement/return/credit) and whether the item has been used.
  • In order to receive proper credit, you must return all products 100% complete including all original manufacturer boxes with the UPC code and packing materials, all manuals, accessories and any other documentation included with the original shipment. Return approval is contingent upon, among other things, the products being unused and in 100% original condition.
  • A $10 restocking fee will be applied to all returned orders.
  • Customer is responsible for all risk of loss and damage to products being shipped for return, exchange or replacement. Please fully insure return shipment in case of loss or damage. Please use a carrier that is able to provide you with proof of delivery such as UPS or Federal Express. This is for your protection as well as to ensure quick action on your return.
  • Return shipping address: RemindYourLove.com (Attn:Returns) P.O. BOX 91336 Santa Barbara, CA 93190-1336.
  • Please include your return authorization number and invoice number with your return.
Failure to return a product within the applicable return period will be deemed to be an acceptance of the product and return will not be permitted.

Cancellation Policy
Orders placed for “ship now” are processed immediately. For that reason, it is likely that we have already made arrangements to ship the product to you. Therefore, we may not be able to cancel your order before it ships and you may need to return it to us. See our Return Privileges policy above. For orders to be delivered in future months, cancellations must be received, in writing, at least three days prior to the anticipated ship date (see our calendar for future shipping dates). Because the Company incurs expenses in obtaining and storing products for a Customer, all CANCELLED orders are subject to a $10 restocking fee. HOWEVER, You may change the shipping date, recipient, or recipient address up to three days before the anticipated ship date, without any charge.

Title, Risk of Loss, and Definition of Completed Purchase

TITLE TO PRODUCTS PASSES FROM THE COMPANY TO CUSTOMER AT THE TIME OF PUCHASE. AS A SERVICE TO THE CUSTOMER, AND UPON THE CUSTOMER’S REQUEST, THE COMPANY MAY STORE A CUSTOMER’S PRODUCT IN THE COMPANY’S WAREHOUSE OR OTHER FACILITY AND SHIP THE PRODUCT TO THE INTENDED RECIPIENT AT THE DATE REQUESTED BY THE CUSTOMER. CUSTOMER ACKNOWLEDGES AND AGREES THAT THE SERCIE AND PRODUCT PURCHASE IS COMPLETE AT THE TIME OF PLACING THE ORDER ONLINE AND AUTHORIZES THE COMPANY TO CHARGE THE CUSTOMER’S CREDIT CARD IMMEDIATELY UPON PLACING THE ORDER, EVEN IF THE PRODUCT IS NOT SHIPPED UNTIL A LATER DATE. NO BAILMENT IS CREATED BY THE COMPANY’S AGREEMENT TO STORE THE PRODUCT AND ALL RISK OF LOSS OR DAMAGE DURING STORAGE AND SHIPMENT OF THE PRODUCT PASSES FROM THE COMPANY TO THE CUSTOMER AS SOON AS CUSTOMER’S ORDER HAS BEEN COMPLETED.

Warranties
Customer understands that The Company is not the manufacturer of the products purchased by Customer from The Company and the only warranties offered are those of the manufacturer. The Company offers no warranties of any kind. The Company expressly disclaims, WITHOUT LIMITATION, any express warranties or implied warranties of merchantability or fitness for a particular purpose or otherwise. In purchasing the products, Customer is relying on the manufacturer specifications only and is not relying on any statements, specifications in brochures, photographs or other illustrations representing the products that may be provided by The Company. In connection with our service, neither affiliates of The Company nor third party service providers are agents of the Company and The Company has no obligation or liability arising from any services performed by or any warranty, if any, made by, such service providers. The Company and its affiliates hereby expressly disclaim all warranties either express or implied, without limitation, any warranty of merchantability or fitness for a particular purpose. This disclaimer does not affect the terms of the manufacturer warranty, if any.

Content
The text, images, photographs, graphics, logos, illustrations, descriptions, data, and other material provided on our Site, as well as the selection, assembly and arrangement thereof, are referred to collectively as the “Content.”

The Content may contain errors, omissions, or typographical errors or may be out of date. We may change, delete, or update any Content at any time and without prior notice. The Content is provided for informational purposes only and is not binding on us in any way except to the extent it is specifically indicated to be so.

Unless otherwise noted, all Content is protected by copyrights, trademarks, service marks, and other proprietary rights that are owned by us or by third parties that have licensed their use to the Company. You may view and use the Content only for your personal information and for shopping and ordering on the site, and for no other purpose, and you shall retain intact all copyright and other proprietary notices. Except as provided in the foregoing, the Company does not grant to you or any person any right to use, reproduce, copy, modify, transmit, display, publish, sell, license, create derivative works, publicly perform, or distribute by any means, method, or process whatsoever, now known or hereafter developed, any of the Content on or transmitted through our site, including without limitation by transferring, downloading or otherwise copying any Content onto any disk drive or other storage medium. Any use of the Content, except as specifically permitted in these Terms is strictly prohibited.

Governing Law
THESE TERMS AND ANY SALE HEREUNDER WILL BE GOVERNED BY THE LAWS OF THE STATE OF CALIFORNIA, WITHOUT REGARD TO CONFLICTS OF LAWS RULES. ANY ARBITRATION, ENFORCEMENT OF AN ARBITRATION OR LITIGATION WILL BE BROUGHT IN SANTA BARBARA COUNTY, CALIFORNIA AND CUSTOMER CONSENTS TO THE JURISDICTION OF THE FEDERAL AND STATE COURTS LOCATED IN SANTA BARBARA COUNTY, CALIFORNIA AND SUBMITS TO THE JURISDICTION THEREOF AND WAIVES THE RIGHT TO CHANGE VENUE. CUSTOMER FURTHER CONSENTS TO THE EXERCISE OF PERSONAL JURISDICTION BY ANY SUCH COURT WITH RESPECT TO ANY SUCH PROCEEDING.

Arbitration
Any claim, dispute, or controversy (whether in contract, tort or otherwise, whether preexisting, present or future, and including statutory, common law, intentional tort and equitable claims) arising from or relating to the products or services sold pursuant to these terms and conditions of sale, the interpretation or application of these terms and conditions of sale or the breach, termination or validity thereof, the relationships which result from these terms and conditions of sale (including, to the full extent permitted by applicable law, relationships with third parties who are not signatories hereto), or The Company advertising and marketing (collectively, a “Claim”) will be resolved, upon the election of The Company, Customer or third parties involved, exclusively and finally by binding arbitration. If arbitration is chosen, it will be conducted pursuant to the Rules of the American Arbitration Association, with offices in Covina, California. If arbitration is chosen by any party with respect to a Claim, neither The Company nor Customer will have the right to litigate that Claim in court or to have a jury trial on that Claim or to engage in pre-arbitration discovery, except as provided for in the applicable arbitration rules or by agreement of the parties. Further, Customer will not have the right to participate as a representative or member of any class of claimants pertaining to any Claim.. The arbitration will take place in Santa Barbara, California. Any court having jurisdiction may enter judgment on the award rendered by the arbitrator(s). Each party will bear its own cost of any legal representation, discovery or research required to complete arbitration. The existence or results of any arbitration will be treated as confidential. Notwithstanding anything to the contrary contained herein, all matters pertaining to the collection of amounts due to the Company arising out of sales hereunder will be exclusively litigated in court rather than through arbitration.

Limitation of Liability
NEITHER THE COMPANY NOR ITS AFFILIATES ARE LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE DOLLAR AMOUNT PAID BY CUSTOMER FOR THE PRODUCTS OR SERVICES GIVING RISE TO THE CLAIM.

THE INFORMATION, CONTENT AND DOCUMENTS FROM OR THROUGH THE SITE ARE PROVIDED AS-IS, AS AVAILABLE, WITH ALL FAULTS, AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED (INCLUDING BUT NOT LIMITED TO THE DISCLAIMER OF ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE). THE INFORMATION AND SERVICES MAY CONTAIN BUGS, ERRORS, PROBLEMS OR OTHER LIMITATIONS. WE AND OUR AFFILIATED PARTIES HAVE NO LIABILITY WHATSOEVER FOR YOUR USE OF ANY INFORMATION OR SERVICE. IN PARTICULAR, BUT NOT AS A LIMITATION THEREOF, WE AND OUR AFFILIATED PARTIES ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LITIGATION, OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE NEGATION AND LIMITATION OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN US AND YOU. THIS SITE AND THE PRODUCTS, SERVICES, DOCUMENTS AND INFORMATION PRESENTED WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS.

The Company shall not be responsible for any delays in delivery which result from any circumstances beyond its control, including without limitation, product unavailability, carrier delays, delays due to fire, severe weather conditions, failure of power, labor problems, acts of war, terrorism, general insurrection, acts of God or acts of any government or agency

Third Party Services
Customer acknowledges and agrees that, in some instances, the Company, and their affiliates are resellers of services and are not the provider of those services. In those cases, the third party service provider is the only party responsible for providing services to Customer. In those cases, Customer will look solely to the third party service provider for any loss, claims or damages arising from or relating to the purchase or provision of such services. Customer hereby releases the Company, and their affiliates from any and all claims arising from or relating to the purchase or provision of any such services by third party service providers.

Third-Party Merchant Policies
All rules, policies (including privacy policies) and operating procedures of any merchant we do business with (the “Merchant”) will apply to you while on any Merchant sites. We are not responsible for information provided by you to any Merchant. We and the Merchants are independent contractors and neither party has authority to make any representations or commitments on behalf of the other.


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