Effective date of current policy: November 15, 2007
RemindYourLove.com, (“RemindYourLove”, “we”, “us”, “our”, “RemindYourLove.com”, “www.RemindYourLove.com”) is committed to protecting your personal information. This Privacy Policy will explain our practices regarding our website’s collection and use of personal information. When you purchase a product from Remind Your Love, you are agreeing that we may collect and use information as stipulated in this policy. IF YOU DO NOT WISH TO AGREE WITH THIS PRIVACY POLICY, SIMPLY DO NOT USE WWW.REMINDYOURLOVE.COM
Updates to this Privacy Policy may occur at unpredictable intervals. Any new revisions of the Privacy Policy will be posted on this page. Please be sure to bookmark this page and visit it frequently to ensure that you are aware of any revisions. The effective date listed at the beginning of this page will allow you to keep track of the last time that a new version was posted.
Information Gathering
Non Personally-Identifiable Information
As with most internet retail sites, RemindYourLove.com collects information such as IP addresses, cookie information, session time, click path analysis, pages you request, operating system information, and browser software information from visitors to www.RemindYourLove.com. We will log information for each visitor. While this type of information cannot be used to pinpoint an individual, a visitor’s Internet Service Provider and approximate geographic location may be determined. This type on non personally-identifiable information allows us to collect data for marketing purposes and to help us constantly improve the use-ability of our site. This information can help us resolve server-related problems. To this end, we may share non personally-identifiable information with our programmers and/ or marketing partners.
Personally-Identifiable Information
When visitors to the site make or initiate a purchase, we require the completion of a form which includes personal information- such as your name, mailing address, billing address, phone number, and credit card information. We use this information to fulfill the orders that you initiate on our site. In order to help us serve you better, we may use the phone number, address, or email you provide to make contact with you. When visitors initiate purchases, we will also collect information about the gift recipient (or potential gift recipient).
Information Use
The information gathered from visitors to www.RemindYourLove.com will be shared with our secure credit card processor and the US Postal Service, who will use mailing addresses to deliver gifts. Credit card information and billing addresses are shared with others to the extent necessary to process credit card charges.
From time to time, we may send users of our site emails to let you know about special offers or new promotions. You may choose to opt out of these emails at any time. We may rent, sell, or exchange your email, mailing address, and/or information regarding your transactions with businesses that we believe to be reputable and that we feel will provide you with valuable offers.
If you would like to opt out of future mailings from RemindYourLove.com or if you would like for us to exclude you from any correspondence, please send an email or written notification to P.O. Box 91336, Santa Barbara, CA 93190-1336. You may choose if you are opting out of all mailings or just opting out of mailings directly from RemindYourLove.com.
Information gathered about gift recipients will never be sold, rented, or exchanged, and we will only use the information submitted about recipients to execute gift deliveries. In addition, recipients will not receive emails from RemindYourLove.com.com promoting new services or features.
Other Uses of Information
RemindYourLove.com may send you non-marketing emails in order to update you on changes in our service, features, or other administrative issues.
As provided by law, we reserve the right to release your information of we believe that you are participating in illegal activity. We may also release your information in response to civil subpoenas and/or discovery requests, and in order to protect RemindYourLove.com and our customers.
Service Providers
As with any website, we partner with third party businesses in order to ensure customer safety and provide great service. This includes, but is not limited to, partners that maintain our website and enable us to execute orders accurately and efficiently. Personally identifiable information will be shared with third parties such as credit card processors and mailing companies in order to fulfill your orders.
In addition, we may also use a reputable marketing firm to help us complete market analysis about our customers. Such a company may be provided with your personally-identifiable and non personally-identifiable information. We will only contract marketing firms that we believe to be reputable and we will attempt to limit their ability to use your information for any purposes other than to promote RemindYourLove.com. We will only provide information to third-party marketing firms to help us complete our own marketing analysis, however we cannot take responsibility for the privacy policies adopted by these companies.
Sale of RemindYourLove.com
In the event that our company or a significant portion of our company is sold, the new company will receive all of the information gathered in the site, including transaction records and financial information.
Third Party Businesses/Websites
Emails from RemindYourLove.com and/or business partners may contain links to websites other than www.RemindYourLove.com. As previously stated, the privacy practices of other websites and/or businesses are not the responsibility of RemindYourLove.com unless explicitly stated. Visitors who click on links within these emails are responsible for informing themselves of these third party privacy policies.
Storage of Information
It is our intent to protect your personally-identifiable and non personally-identifiable from loss, misuse, or alteration. Unfortunately, we cannot guarantee the complete security of any transmittal process- from your computer to our site, or from our site to third parties. Please be advised that you submit all information at your own risk.
Contact Us
Please contact us with questions, concerns, or to report any violations of this policy. Our contact information is:
RemindYourLove.com
Customer Service
P.O. Box 91336
Santa Barbara, CA 93190-1336
info@remindyourlove.com
1-800-909-0799
Customer Service
RemindYourLove.com was created with you in mind. We always welcome your feedback and suggestions. Please call our Customer Service Department or send us an email and let us know your thoughts about our site. We can be reached by email at info@remindyourlove.com or by phone at 1-800-909-0799.